Customer support specialist

Необхідні навички:
- Fluent English (Very good level! Both written and spoken is a mandatory requirement !);
- Mandatory: 100% availability to work: day&weekend shifts: 8 hours+1 hour break. 3/3 days, Saturday and Sunday shifts includingly;
- Good communication skills;
- Ability to handle different situations with the different kind of people;
- Logical mind set, ability to set priorities and understand needed sequence of actions.

Пропонуємо:
- Flexible shifts (day & night): 8 hours+1 hour break. Schedule is negotiated and pre-arranged in advance;
- Comfortable office in 2 min to Poshtova or Kontraktova Ploscha subway station;
- Free cookies, coffee, tea;
- Great project with the great and professional team members;
- Paid vacations, sick leaves;
- Salary with the link to USD.

Обов’язки:
- You are expected to be the 2nd level of clients’ support with following key duties (but not limited with the list):

- Contacting hotel suppliers in regards reservation/booking details;
Investigating booking reservation details;
- Providing relevant parties with necessary information (suppliers, clients, management, 1st level of support, etc);
- Making new booking reservations.

Про проект
Nustay ApS is a company that is determined to revolutionize the online hotel booking industry forever using big data and unbeatable algorithms. Our mission is to offer the best, most cost-effective and intelligent way of discovering and booking luxury hotel rooms for leisure and corporate travelers, while simultaneously offering a platform on which hotels can make a more profitable business.

Nustay ApS is working with top hotel groups around the world and has received significant endorsements from leading industry suppliers in hospitality.

“This start-up is leading the way in developing a new generation of hotel reservation systems”