Customer Support

Customer Support Representative (English)

Govitall - is the world's largest international IT product company in the realm of educational projects and driving successful careers

Govitall - is the leading company in its sector. Сustomers from 109 countries give preference to our company's products so we will not list them all :)

Now we're looking for highly motivated individual to join our team in Kiev office as Customer Support Representative (ability to work at day and night shifts with flexible working schedule).

Govitall is a lively environment that will provide you with the opportunity for professional growth, and you will have fun with us along the way

Why work with us?

The most important thing is for us to work as a team, so we attach great importance to creating a winning corporate culture. We encourage initiative and fresh thinking: creative people, strong ambitious professionals and versatile personalities comprise our team

We offer all these perks typical for IT-companies, though people want to get hired here not only because of goodies, but because of shared values. Nowadays, we are developing several social initiatives

Requirements:

·         Fluent English (verbal and written)

·         Ability to learn fast

·         Initiative and desire to work

Main responsibilities:

·         Provide customer support via chat and phone

·         Consult new clients about products, discounts, payment options etc.

·         Provide support for existing clients

·         Follow communication procedures, guidelines and policies

·         Ensure that each customer receives outstanding service by providing a friendly environment

Conditions of work:

·         Flexible working schedule:

·         Morning 08:00 - 16:00

·         Day 14:00 - 22:00

·         Night 22:00 - 08:00

·         2 days off per week

We offer:

·         The most technology-advanced office among IT companies with solar panels installed on our roof, as we strongly support the idea of "green office"

·         A convenient open-plan workplace with lots of comfortable working areas

·         Unlimited professional development and growth opportunities (the company covers the сost of conferences, seminars, courses and other events (including foreign ones)

·         Free on-site bicycle and car parking with electric cars charging points

·         Free English lessons, corporate library and yoga classes

·         Сorporate events and means of entertainment (Playstation, table tennis and football)

·         A large number of team development and team building trainings as well as huge and lively corporate parties, our own football team, table tennis tournaments

·         Sport compensation: gym membership/ sport activities reimbursement. We do really care about healthy lifestyle

You can check out our workspace here: https://jobs.dou.ua/companies/govitall/photos/\

IT recruiter, Yuliia Drobot

Call me: 0675234787

Write me: Yuliya_Drobot@govitall.com

We`re waiting for your CV`s J