Support Manager - $500 (negotiable)

Coding Ninjas (codingninjas.co) is a marketplace that connects customers with qualified and vetted developers. We are a small young team, and we are very passionate about what we do. We are looking for a manager to complete our support team. You’ll be one of 14 employees, can (and would!) directly influence the future of the company.

Responsibilities:

- Answer customer queries

- Answer freelancer queries

- Assign projects to freelancers

- Mediate client-contractor communication breakdowns

- Help clients and contractors to use our system

- Onboard clients

Working shifts: from 09:00 to 17:00 or 17:00-01:00 weekdays  and 9:00-18:00 weekends

Requirements:

- Fluent spoken English, proper written English

- Experience in support management is a big+

- Basic knowledge of programming is a huge+

We offer:

- Valuable experience in gaining comprehensive knowledge in IT

- Competitive salary in USD

- Remote work

Contact us:

via telegram: @ampdaria

Or fill in the form and we'll get in touch with you: https://goo.gl/forms/UWvtsmtXUOw3ocpx1